Privacy Policy

Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website located at elitephysiques.club. In this Privacy Policy, "we," "us," or "our" refers to Elite Physiques trading under Valiant Industries Pty Ltd.

Personal Information

Types of Personal Information: The types of personal information we may collect about you include:

  • Your name;

  • Images of you;

  • Your contact details, including email address, mailing address, street address, and phone number;

  • Your age and/or date of birth;

  • Payment details (through our third-party payment processor);

  • Your preferences and/or opinions;

  • Information provided through customer surveys;

  • Information provided in our health assessment questionnaire;

  • Sensitive information (as detailed below);

  • Details of products and services provided to you and/or inquiries made by you;

  • Browser session and geo-location data, device and network information, and browsing behavior;

  • Information about your access and use of our website, including through cookies;

  • Additional personal information provided directly or indirectly through use of our website or associated platforms; and

  • Any other personal information requested by us and/or provided by you or a third party.

We may collect personal information directly from you or from third parties, such as social media platforms or healthcare providers (with your consent).

Collection and Use of Personal Information

We may collect, hold, use, and disclose personal information for the following purposes:

  • To enable you to access and use our website and associated platforms;

  • Verifying your identity;

  • Maintaining your user account;

  • Managing client referrals;

  • To contact and communicate with you;

  • For administrative, invoicing, and record-keeping purposes;

  • For analytics, market research, and business development;

  • To run promotions and competitions;

  • For advertising and marketing, including sending promotional information;

  • For collaborations with other brands;

  • To comply with legal obligations;

  • To consider employment applications.

We will process your personal information for legitimate purposes, and where applicable, we will seek your consent for specific uses not outlined in this Privacy Policy.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Third-party service providers (e.g., IT providers, data storage, marketing services);

  • Employees, contractors, and related entities;

  • Agents or business partners;

  • Credit reporting agencies, courts, and regulatory authorities;

  • Law enforcement or as required by law;

  • Third parties for data analytics (e.g., Google Analytics).

Where data is transferred outside Australia, we will ensure compliance with applicable laws and protect the data in line with this Privacy Policy.

Sensitive Information

We may collect sensitive information (e.g., health information, medical history, allergies) with your consent. Sensitive information will only be used for purposes directly related to its collection, such as formulating personalized plans.

Data Retention

We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy. We may anonymize data for research or statistical purposes.

Your Rights and Controlling Your Personal Information

  • Choice and Consent: By providing personal information, you consent to its collection and use in accordance with this Privacy Policy.

  • Access and Correction: You may request access to or correction of your personal information.

  • Unsubscribing: To unsubscribe from communications, use the provided opt-out facilities or contact us.

  • Complaints: To lodge a complaint, contact us using the details below.

Storage and Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, transmission of information over the internet is at your own risk.

Cookies and Web Beacons

We use cookies to enhance your experience and for targeted advertising. Web beacons may also be used to track behavior and gather data for analytics.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

Amendments

We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website.

Contact Information

For any questions or concerns, please contact our Privacy Officer:

Email: admin@elitephysiques.club
Mail: 7 Winmarley Street, Floreat, 6014, WA, Australia
Telephone: +61455055732